brickhouse
Contributor
YOU DON'T NEED TO LEAVEL33TWiZaRd said:Plan:1299 Turbo Plan (Now discontinued)
Day: 512 kbps
Night: 1mbps
FU: 100 GB (Day download only)
Location: Gurgaon
Was getting 1mbps/24 hrs for the past couple of months.
This month, on the 21st my speed got reduced to 512kbps and I kept getting the FU warning message.
Called up CC, the guy it was a mistake from their end and it will get sorted.
Next day the tech guy calls up and informs me that Airtel has imposed a FU limit of 25GB on plans after which speeds for users with older plans will become half and no night time 1mbps. Reason he gave was that it was TRAI ruling.
I call up CC again and ask them wtf? and they respond by saying that the problem has been escalated to a higher level....after a few days still no response from their end.
I'm stuck at 512kbps all day long and it sucks. Looking to change to some other ISP but have no clue which one to opt for.
So at the end of the day the moral of this post is after 5 years of being a dedicated user of Airtel broadband connection they repaid me by pulling this nonsense
mail airtel presence,they are way better than airtel CC but still a bit cracked
or try to threaten them with disconnection
they make all kinds of excuses but if you shout of threaten to leave then they will come crawling back to your orinal plan.
it is only for people who don't retaliate.trai can't do shit when you have already subscribed to a plan.and airtel can't change your plans and whatever promised without your word