This happened with me in past. The delivery guy came the next day and delivered saying he met with an accident, though he looked very much fine. But anyway even I had given 1 * on the day it was marked delivered and selected product wasn’t delivered. I got a call from Amazon customer service next day and they asked whether it was delivered or not.Anyone have experience of product being marked delivered but not delivered? I bought a water heater and it was supposed to be delivered today. Got email that item was delivered but no one came to my house. Tried calling the delivery guy but he put me on hold and cut the call. So i opened the app and gave 1 star and marked entire order missing in delivery review. I tried searching amazon for customer care but there is no way to contact customer care now. Not even through app. No phone number or email. How do i get my money back now if i can't contact anyone?
Wait for a call, you will probably get it today. If it were an expensive item then I would call customer service and raise a complaint. The option to connect is available at bottom most page after selecting three lines. Check by logging in to PC if not available on phone. I don’t think they remove this option in any case.