Post your ping response to gateway.
Ping response to gateway is fine. ~15ms.
Problem is somewhere in Mumbai as is evident from this screenie:
Plus, in addition to high ping, there's packet loss. Also, I'm experiencing the following as well:
1) High ping and packet loss, as mentioned above. This is happening frequently now a days.
2) The connection was down for last 48 hours and so was the bundled fixed-line phone!
3) There's disturbance in the fixed-line phone.
4) I'm unable to access Twitter.com during the daytime. Most probably they've blocked it so as to stop frustrated subscribers from voicing their opinions on Twitter.
5) Facebook loads slowly all the time. It doesn't matter whether you on their 1 Mbps plan or their 12 Mbps one, Facebook is damn slow.
6) Not getting claimed speed. I'm getting only 3.2 Mbps while downloading from torrents and 3.5 Mbps while downloading from HTTP.
7) To top it off, the local technician promptly closes all complaints raised by me without even contacting me.
I'll be contacting the Appellate office today. They are my last hope. If they fail to resolve these issues within a week, I'll be disconnecting RCOM and going back to airtel broadband. I really miss airtel broadband. My only complaint regarding airtel is that it's damn costly. But I guess quality comes at a price. airtel broadband service is
kick-ass.