Storage Solutions Western Digital Issues, RMA problems, Service deficiency Thread.
- Thread starter Shripad
- Start date
Cannot open AFL couriers site.
The Google result link does not open.
Anybody got a working link ?
The Google result link does not open.
Anybody got a working link ?
I know, posting a positive review is not expected here as this is the thread for RMA Problems and their service deficiency but I couldn't resist myself posting this.
My hard disk had reallocated memory sectors and was deadly slow since couple of months. I sent it on 29th February, they received it on 2nd March. As 3rd and 4th March were weekend days, they sent me replacement on 5th March. I received it on 9th March.. Though I got the same model, I found their RMA service very very fast and satisfactory. Glad that I have WD Hard Disks
I think most of the times Stock availability are the reasons for late RMA process.
My hard disk had reallocated memory sectors and was deadly slow since couple of months. I sent it on 29th February, they received it on 2nd March. As 3rd and 4th March were weekend days, they sent me replacement on 5th March. I received it on 9th March.. Though I got the same model, I found their RMA service very very fast and satisfactory. Glad that I have WD Hard Disks
I think most of the times Stock availability are the reasons for late RMA process.
Flextronics Company directly collected my HDD in Bangalore for RMA
Seems to be some issues between them & AFL Couriers
Seems to be some issues between them & AFL Couriers
500 GB Blue HDD Collected on 15th March
New 500GB Blue HDD despatched on 16th March
No up gradation except 6.0 Gbps instead of 3.0
New 500GB Blue HDD despatched on 16th March
No up gradation except 6.0 Gbps instead of 3.0
These are individual instances, in the bigger picture Seagate has a faster system, it is only due to the so called shortage of discs [Thailand floods case] that Seagate has got sluggish.
Earlier it used to take ~ 5 -- 7 days tops from registry of defunct product to its replacement [talking about Bangalore cases].
Now it has gone upto ~ 1 -- 3 weeks.
WD thanks to their door-to-door service have always taken ~1 -- 3 weeks replacement [THEN and NOW].
In real life, I don't think Sata 2.0 & Sata 3.0 makes any difference in HDD's
Only in SSD's you can feel any noticeable difference.
Please correct me if I am wrong
Thus I would have anyday preferred a Sata 2.0 750 or 1TB as has been given to some other members (Wishful thinking)
Registered RMA for my WD black 500gb on 10th, found out AFL doesnt pick up anymore and dropped it off on 13th. Got receipt confirmation the next day but my replacement hasnt been shipped yet.
In real life, I don't think Sata 2.0 & Sata 3.0 makes any difference in HDD's
Only in SSD's you can feel any noticeable difference.
Please correct me if I am wrong
Thus I would have anyday preferred a Sata 2.0 750 or 1TB as has been given to some other members (Wishful thinking)
May be you are right. Luckily i got 750GB sata 3.0, instead of 500GB sata 2.0
Instead of waiting for the courier guys to pickup your item, its better to delivery it at their branch/office.
Got my drive today. 500 GB black recert. Are these recerts reliable ? Should i use it as my OS drive ?
Recerts or brand new, HDD can dump you anytime, so just maintain backups and yes you can use it as OS drive
My WD 320GB passport just got corrupted. How can i get it replaced? Im from Kolkata. I have bill and warranty on the product.
Edit: I did the RMA thing on their website. Pick up on 7th April.
Edit: I did the RMA thing on their website. Pick up on 7th April.
