Same here.Ordered something via free "in a day delivery" (flipkart first).
Supposed to get it yesterday, but didn't, so they credited Rs.180 to my flipkart wallet as a token of appreciation.
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Its telling me to sign-up just to read it.Saw the below article about a petition to flipkart CEO to ban certain sellers selling copyright infringed products.
Sachin-bansal-ceo-flipkart-com-sachinbansal-ban-39-sellers-who-are-selling-copyright-infringed-products
Flipkart's reply to the issue:When I ordered a simple pen-drive from Flipkart, I never thought that it would take them forever to deliver it, and a simple purchase will turn into a never ending nightmare.
On 24th October 2014 I placed the order but got an empty box delivered to my house. I took up the issue with Flipkart and they assured me a monetary compensation of Rs. 55 with the product. I asked for an apology letter with the product, however ever I never got one. I thought that it's only human to err, but was in for a shock when I was sent another empty box. I was not at home and my mother took the order.
I was furious and once again I took up the matter with Flipkart. This time they didn't accept that the fault was on their part, on the contrary, they indirectly started suggesting that maybe I have kept the pen-drive and making a ruckus just for no reason. They had my money and were not ready to resend the product.
Already having spent so much time and energy on this I thought that I should rather have the product now, so I placed a fresh order.
After receiving empty boxes the first two time, I thought that it will be a good idea to video record the order delivery and open it in front of them.
So when the package arrived I got one of the delivery guys to open the box for me. Since the product was Cash on Delivery I had to pay first to get the box opened. And for the third time I was stunned to see an empty box.
I am not looking for compensation, I have come out with this video proof because I want such Online Shopping stores to realise and repent their mistake, and stop taking the customers for granted. ❞
- Adarsh Anandan
Products sold on our website are listed by our sellers. We act as a platform to connect sellers and customers. We take strict action against sellers who attract negative feedback about their service or for activities that are against our code of conduct and operating guidelines; our measures adopted range from suspending to delisting errant sellers.
We truly empathise with our customer for this unfortunate experience and have reached out to him with our apologies and our solution to this incident.
Issues like this are taken very seriously at Flipkart and we will continue to strive in providing the best experience for our customers.
Got laptop from flipkart packing was not good but the rest was as usual. prompt delivery
anybody saw the comment?!
I have not faced such an issue, whenever i have contacted the Flipkart support I got a positive reply from them, and they always tend to solve my issue. But in my opinion if you leave tracking system aside, I find Amazon way better than Flipkart.They don't have a consistency in their customer support. In fact for last several months I am finding their CS is very erratic varying between extremely good to extremely bad. Usually they deliver things fast, well packaged. But for any reason if you need to contact their customer support then you are left to your luck. You may have an extremely good experience or a nightmare. Earlier I was a great fan of this site and used spend on an average 30,000/- a year. From this year I am cautious. Now I am ready to pay upto 15% extra to brick-n-mortar stores for electronic goods than going for Flipkart.
Nonetheless, it's still my first preference as far as online purchases are considered. Amazon.in is a far second.
G50-45 8gb 1tb one @28kWhich one?
btw I so dig amazon.in these days. I found a deal for 7300 for wd 2tb but still bought from amazon for 7800. Don't know why but they feel like home these days and their customer support is really awesome, polite and gives respect. Though still they can be of no help sometimes but the respect they give and the polite way they talk, I am really a fan of amazon these days. My last 2L shopping in 2 months have been from amazon.
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We're confident, if you accommodate the app on your phone, you'll love the experience it offers. We recommend to try it once.
you know me and how unlucky I am when it comes to these things.I never had any bad issues with Flipkart till date.