AFAIK, there is no mandatory warranty law in India. Laptops and TVs worth lacs are sold with 1 year warranty.
Only EU has a mandatory 3 year warranty law with penalty if those 'warranty void' stickers are enforced.
Ifact warranty saves seller from legal proceedings and financial loss.And its tool to drive sales.If we buy somehing from N company we are binding ourselves in a contract.There are several conditions in this contract and warranty is one of them.its governed by Indian contract act 1872
Sale of goods act 1939
Consumer protection act 2019
Read these acts and you will know your rights as a buyer.there was need of other law for sale contract so they took provisions from contract act both legislations are complimentary to each other means basic provisions of contract act are applicable in sale of goods act.It is hard to explain one chapter at a time and these are 3 legistions will take days to explain you have to read them yourself to fully understand them.i will copy paste 2,3 sections which are extremely important and you can teach N company that you are aware of your rights and obligation of seller under these acts so they will not waste your time regarding rma or repair of products.
Section 12 of the Sale of Goods Act, 1930 defines warranty as, “A warranty is a stipulation collateral to the main purpose of the contract, the breach of which gives rise to a claim for damages but not to a right to reject the goods and treat the contract as repudiated.” Therefore the buyer has no right to repudiate the contract. Further Section 59 of the Act highlights the remedy for breach of warranty. It lays down that in case of breach of warranty, the contract cannot be repudiated but the buyer has following two remedies:
section 12 of sale of goods act defines warranty and same section is saving N company.sec 12 says buyer don't have power to cancel a sale contract under warranty.it mean after six months you visit N company office and cannot demand that take your gpu and give my money back.you just can't do that.But if N company doesn't give you any warranty then they are keeping section 12 out of contract as only this section defines that buyer cannot cancel a contract.so N company is giving you power to repudiate or cancel a contract in absence of section 12 you can go to N company and can reject their product and can take your money. warranty saves seller lot more then buyer so there will always be warranty on products it can be for less time but it will be.warranty gets over in 3 years but non repudiate rule will always be there.when you sells your gpu to other person N company strikes down that warranty as they are not bound in contract with 3rd party and have not sold anything to new buyer.These are loop holes in laws and companies are taking advantage of those loopholes to run away from liability.
IF N company product fails and they doesn't
changes it or repairs it as per condition written in warranty.it will be called breach in warranty and considered as repudiation of contract from N company side and you can recover your full amount plus damage.
Section 12 of the Act draws a demarcation between a condition and a warranty. The determination of condition or warranty depends upon the interpretation of the stipulation. The interpretation should be based on its function rather than the form of the word used.
Here we have somehing better.
In Indochem Electronic & Anr. v. Addl. Collector of Customs, A.P., a telephone system was sold by the appellants to the respondent which stopped working properly within a month of its installation. The respondents or buyer demanded for the repair of the system but its poor performance continued even after some requests of repair were attended by the appellants. The State Commission ordered to refund a sum of Rs. 1,87, 559/- with interest @12% to the respondents. The appellants contended in the Supreme Court that the warranty period of 1 year was over so appellants have no obligation to repair or refund. But the SC held that the appellants stated that they would attend to the complaints of respondent even after the expiration of warranty period so this representation has led to the obligation on the part of appellants.
Supreme Court judgements are also laws in absence of a section where such things are not defined in a particular legislation.
Know everything you need to know about the concept of Condition and Warranty in the light of Sale of Goods Act, 1930 with case laws.
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Any one want to read further