I have also sent an email... lets see... fingers Xed....
Great link.... it works.... mailed to
triband.helpdesk@mtnl.net.in keeping the DGM in CC yesterday...
Got a reply from helpdesk today with local office contact numbers.... who in turn gave another local broadband responsible person.....
He turned up today itself and after testing told that due to the use of to parallel phone lines in our home( splitted to one each in the drawing room and the bedroom ), it gets disconnected frequently....
After disconnecting the phone from one room, the net works perfectly in the other room.... XD
He admitted that this should have been informed to all the customers by them...
He was completely shocked to see that we had already shifted to cable-net.....
All-in-all, this email trick works.....