gursud said:
Hello People
The incident which happened to me today is the most awful thing i had ever expected in my life.
The incident took place at 4 30 PM today.
I have been to vodafone store, whitefield, Bangalore to pay my mobile bill. As i was supposed to pay late payment charges i though of speaking to them for a waiver.
So when i went inside i have seen notices saying servers are down. I have been this notices from so many days.This servers are down for almost 20 days as this is my 4th visit to them in last 20 days. So i told one of their executive how come the servers are down for 20 days. he replied in a rude and offending tone " No its only for one week". His rude behaviour irritated me and told him to speak normally. He now said "Ok from last 20 days. what should i do". This rude and negligent attitude got on my nerves. So i thought its better to leave the place. While leaving i have murmered ***hole. This provoked him and he started attacking me. I was in a shock and my senses almost stopped working. Before i realized whats happening he has slapped me twice and pushed me. Even he tried to throw a chair on me. We had a few verbal exchange of accuses.
While the entire incident happened neither of the executives stopped him. I have escalated this issue to their manager.Also i have lodged an FIR on him.
Experts please tell me whether this kind iof issues be dealt by consumer forum. Dont know i am in full depression after this incident. I am feeling very low now.
Please suggest whether i can lodge a compliant via consumer forum?
Thanks
Gursud.
a similar kind of incident happened to me, i was at the vodafone Gallery & as usual i got the token, already some 25 in the line before me, there were some 15 cc executive seats & only 2 or 3 were available & they were taking their time royally & some Vodafone CC bimbos going IN & OUT of the gallery attending their personal calls, suddenly within 15 mins the gallery was full, more then 50 people & still no cc executives in sight other than those 3.
suddenly one old guy started yelling what is happening when there are so many people in the line, why the line is not moving ahead & why there are only 3 CC executives, one guy came in between & said that he was the floor manager or something & rudely told that old guy to shut up, the old guy got very very angry & started teri ma ki....... & one should look at the terror he brought within some time, after seeing at him others started shouting too, it was too crowded & one could hardly see through the crowd & suddenly i noticed that all the CC executives were on their seats & the number started coming fast, i was waiting for 45 mins before all this started & only some 5 or 6 numbers passed & just after this happened my number came within 15 mins.
that old guy called his son from his cell fone & requested to bring the cops along (police station was just 10 mins away) he logged FIR & 2 CC executives were taken into custody in front of me.
my nephew is a freelance press reporter, i am requesting him to put this matter in press as soon as possible, in the mean time do not accept any apology from these buggers until something concrete happens, not only Vodafone, but all these cellfone service providers have taken us for granted, they should know the power of one man.
i do not know where this will go, whether something big will happen or not, but change will definitely be seen.