How about everyone stop criticizing left and right and help improve the system for a change?
The way I see it all this commotion always comes when buyers have too much unrealistic notion of getting their items shipped in a day or two. There are couriers in between so anything can go wrong. Atleast give some leeway to dealers/ sellers to ship the items and then open threads here. I've seen people posting lines like "I've made payment today expecting you to ship the item by tomorrow" etc. Do you think a dealer is sitting idle all the time waiting for your post saying you paid him? Common guys, have some common sense!
Let me start with a few points that some members have mentioned previously above:
For Dealers/ Members Market sellers
1. Items should be shipped within 5 working days (Sundays not included) from date of getting amount in bank. This can be extended to max 7 working days in case buyer and seller both agree to it.
2. A valid Airway Bill no should be pm'd or emailed to the member to let him know that item has been shipped.
3. No excuses for delayed shipping. No one wants to know about your reasons etc. Its your problem, you should handle it.
4. If item is not shipped within 5/7 working days, seller should return full amount to buyer. If you're making a cheque deposit/DD etc all extra costs to be borne by you.
5. Seller should give max 3 days to buyer to check item for shipping/ non functioning unit.
For Buyers:
1. No posts saying "I paid now, so I expect you to ship it in 1-2 days from today". Be reasonable. Its because of such high expectations that some people end up getting frustrated when their items do not reach on time.
2. Pay promptly and in full. Extra charges for DD etc will be borne by you if required while paying.
3. Send a pm to dealer with cc to a mod/ special pm box for market (is this possible?) if item is not shipped in 5 working days time.
4. If after 5/7 working days, you still do not receive the item, ask for your money back. Do not give any time extension what so ever. If a seller cannot ship in this time, there's no guarantee that he will do so in the next 2-3 days too.
5. Leave negative feedback in itrader for deals gone bad. ex: Item paid for but not shipped; Defective/Damaged item received but seller not ready to take it back; (Can't think of others... maybe someone with more trading can help here)
6. No returning items back to seller if you have a change of heart after buying it. ex: you wanted a earphone and it does not live up to your expectations, do not return it. You should do your research for reviews on net or ask forum members for their opinions.
Don't think of these as rules, think of it as a process so that a deal goes smoothly between two parties.
Cant thing of anything else, those who can, please add.